Informations about warranty

1. All informations about time of warranty You will find in the description of products on our website.
2. Only GSMOK is authorized to provide service and make replacements.
3. Warranty includes all defects which are found in device.
4. Policy for defects & warranty(s) does not cover damage or malfunction due to accident, unprofessional installation, poor or improper installation, non-compatability, negligence, external electrical fault, misuse or abuse. Sale items, special orders, electrical items, covers, housings, data cables, data kits, any software products have no warranty, guarantees and are not returnable, in other words the sale is final. GSMOK is not responsible for incidental or consequential damages resulting from any breach of warranty. GSMOK Company is not responsible under any other legal theory, including, but not limited to lost profits.
5. After repair we will ship product by UPS company.
6. User is responsible for all shipping costs of all merchandise returned to us for exchange or warranty repairs.
7. Shipping costs are refundable, but only on the condition sending packages by UPS Company.
8. Warranty does not containes exploitation parts (cables, connectors, testpoints etc.)
9. Buyer is loosing his warranty when:
   - product has got demaged the warranty stickers
   - damages which are written in p. 4
   - there are signs that product has been fixed by someone else
10. Remember to check compatibility with your system by visiting manufacturers website. We dont take any responsibility and will not accept returs for item which are not compatible with Your system.
11. As an international customer You are responsible for any duties or taxes that may apply. We can not be responsible for any tariffes, customs restrictions, or other regulations that apply in countries outside the Poland. We encourage You to speak with Your customer office if You have any questions. Since we can not collect any duties or taxes from You and do not know how much they will cost You.
12. In case of mechanical damage products occure during transport You have to fill „Damage protocol” with courier during delivery. Original protocol together with damaged product have to be send to us as soon as possible. „Damage protocol” is condition of positive positive response to the complaint of defective product.